Dan Erwin: Conversational leadership

Why Is It So Tough To Get Useful Feedback?

In an enlightening conversation with a 28 year-old digital finance employee, he wanted to understand why it's so difficult to get useful--read, developmental--feedback.  Perhaps more than any generation, today's young men and women have brought the need for feedback to the fore.  Yet, again and again in various professional settings, I meet employees of all generations who are asking for more feedback, but not getting what they want.

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Feedback is terrifically important. There are plenty of studies showing that it''s nearly impossible to learn and grow without constructive feedback. 

Reflecting on that issue, I was reminded of an article by Jim Heskett of Harvard Business School on what to me is a related subject:  'Why don't managers think deeply?'

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