Dan Erwin

The Demands of Extreme Teaming

In an interview with Harvard’s Amy Edmondson, the professor points out that today’s managers have to work with teams that cross distance, discipline and hierarchy—a task that doesn’t come naturally. She refers to the task as “extreme teaming,” arguing that with the complications of 24/7 global operations, more people than ever are required to collaborate outside the context of a formal team.

Edmondson is extremely cautious in her conclusions. For example, when asked why we’re seeing more extreme teaming, she responds, “beyond the increasingly globalized workplaces, there’s a recognition that we’re not always going to rely on vertical integration to solve all of our challenges. It sometimes just makes sense to team up with another organization to get something done.”

Note the language: “not always going to rely…” “increasingly globalized workplaces” “sometimes just makes sense.” That many caveats and qualifiers in just two sentences of 37 words including articles? Really? In medium-sized or large corporations, 90% of execution is cross-disciplinary. And in small tech firms, close to 95% of execution is cross-disciplinary.

There actually are hurdles, as the interviewer writes, “Many managers are not equipped with the skills to capture the full value of these multifaceted collaborations.” And what about the ordinary workers who are involved in all these cross-disciplinary teams?

Actually, team failures abound in virtually every organizational change. One recent study of 95 teams in 25 leading corporations found that nearly 75% of cross-functional teams are dysfunctional. Engineers don’t converse well with designers, marketing doesn’t converse well with development, and so on. It’s becoming rather clear that the real business of business is conversation. Yet few have these skills at the level necessary for today’s successful business person.

And what about the few that have these skills in spades?

No Yoda, But a Collage of Mentors: Part 4

Question any leader or executive about their success and eventually they’ll tell you that their mentor played a big role. Today, however, there is no Jedi-Master Yoda, wise and powerful, taking on people and unlocking the paths to business immortality. The onus is now yours to find numerous mentors, build the relationships, learn from them, weave the skills together, and create your successful identity. No single master, but a collage of mentors. 

Finding your mentors
You’ll normally rub shoulders with skills mentors, people willing to help and mentor, during your first week at a company. It’s important from the outset to find the more capable people. Relational mentors, in contrast, are more difficult to locate. But you should watch interactions both within and outside your discipline, looking for potential mentors. Relational experts tend to be excellent facilitators, know how to question without making people defensive, have a lot of language at their fingertips, can read people well, create a motivational atmosphere and readily engage in team problem solving. As you become a good “noticer of mentors” you’ll have a leg up on your competition. 
 
Locating career and strategic mentors is a much more difficult game...

What's the Unemployment Rate for College Grads 25 to 34 Years Old?

Still have some concerns regarding the state of the economy? Here's an intriguing question for you: what's the unemployment rate for college grads ages 25 to 34?

    (A) 2.4%    (B) 5.8%    (C) 7.6%    (D) 9.5%

The answer is at the end of the blog.

Quoctrung Bui of the NYTimes analyzed responses to an open-ended question from a Google survey (only 14% accuracy) and a NYTimes survey of readers (13% accuracy). That's a pretty low guess from a lot of sophisticated folk. The most common answers to the open-ended question were between 20 and 30 percent. The Times was so surprised that they revised the question and ran the survey again. They asked: The unemployment rate for 24-to-34 year olds-without a four year college degree is...

The Sexiest Career Job of the 21st Century

Want a truly stimulating, no-holds-barred career filled with fascinating projects? It’s the data scientist. What’s the data scientist? Well, the computer science guys would have us believe that it’s a completely new career, built on big digital data, requiring cutting-edge technology skills. That’s an amusing half-truth that leaves out other historically significant approaches to the career. Actually, the data scientist is not a new career and a lot more than technology understanding is required. But more about that later.

So according to the techies what are the requisite skills? Part hacker, part analyst and part communicator. And, according to an article by Harvard Business Review’s Davenport and Patil, no university has yet created a program for such folk. The most basic skills, they write, are the ability to write code, communicate in language that non-techies can understand and demonstrate their insights. That’s an intriguing set of competencies that are nearly nonexistent in a single person.

When Your Best Career Theory is Wrong. Dead Wrong!

As a research-based consultant, I’m used to getting my ideas tweaked by new research. After all, I think of myself as a fairly flexible, open guy, so a small adjustment to my theories and ideas is usually illuminating. But unknown to Harvard’s Rosabeth Kanter, she took a Shillelagh, a big club to one of my big ideas. Her blog, Why running a family doesn’t help you run a business, knocked me back on my heels. And I yelled a silent Aaargh!, knowing full well that she was quite correct and I was quite wrong. So there, I admitted it Prof Kanter.

Kanter lays out her case with panache, acknowledging the conventional wisdom first. Here’s her argument:

In theory, those years of family work at home could look great on a resume. Consider the skills required: setting priorities, training others, organizing complex logistics and schedules, and using interpersonal sensitivity to handle difficult people problems. Indeed, some advocates have argued that the time women with advanced degrees spend out of the workplace managing a family is valuable experience for managing back in the paid work world.

I agree it is valuable experience — if the paid job one returns to involves managing a handful of people who are vulnerable and can't leave. Otherwise, the operating skills for family manager are nothing like the qualifications for workplace professionals.

Her reasoning and...

Do You Have An Immunity to Change?

Humans differ significantly in their ability to make change.  As a personal coach to executives for more than thirty years, it’s obvious that these differences are the status quo. Desire and motivation aren’t enough—even when it’s literally a matter of life or death.

Some, it seems, have a profound immunity to change.  Often, they understand the need for change and they may even understand what the change might look like. But for some reason they seem stymied, and unable ...

Five Ways to Screw Up a Job Change

Since people are beginning to make a job changes, have started looking for a different position, or are giving serious thought to moving to another company, now's the time to call your attention to a superb HBR article on "bungling" a job change.

The article, written by Boris Groysberg and Robin Abrahams, reminds us that the average baby boomer will switch jobs 10 times according to the U.S. Bureau of Labor Statistics (Gen-Y, 12 to 15 times, or more). It also calls attention to the fact that the worker as free agent will be a reality regardless of economic conditions--all of which means it's incumbent upon us to take greater control of our own careers.  And since there are times when most of us have to accept a less-than-perfect fit for financial reasons, it's very important to remember ...

What Happens When Your Theory No Longer Works?

All of us have our own theories about how relationships, careers and life are supposed to work. Typically, they are implicit, but they are just as powerful when we don’t recognize them. As I noted in a recent blog, theories sneak up on all of us. Our theories impact reality in profound ways that most never see, never think about or are even willing to believe. But our social theories profoundly influence how we think about ourselves, how we think about our world and how we act, even when a theory is now obsolete.

One of the most classic theories about work and pay was destroyed back in the 1930s by Henry Ford. The theory was that you should pay your worker as little as possible and expect 12 hours work a day. The old man looked at the Model T that he was making and trying to sell for $500 and decided that theory would no longer work. His market was limited by the poor salaries he paid his employees. Much to the chagrin of American business and Wall Street, Ford nearly tripled the salaries of his employees overnight, putting them on an eight hour day just so they could buy the car they built and have the time to drive it around. Wallah! There you have it. Ford became one of the richest men in the world almost overnite. . .

Update: Can You Change Your Personality?

In the popular mind, characteristics like introversion and extraversion are unchangeable. Although I’ve never explicitly pooh-poohed that interpretation, my career as counselor, university faculty and management coach long since brought me to the conclusion that personality distinctions like that are largely useless and often destructive. Yet people continue to believe that the personality is encoded in the genes, fixed, and unchangeable.

However, research now shows beyond a shadow of a doubt that personality is a flexible and quite dynamic thing. By personality, psychologists refer to those enduring, long-term patterns of thoughts, feelings and behaviors that distinguish one person from another. That would include, for example, increased levels of self-confidence, warmth, self-control and emotional stability. It also includes the temperaments, the introspective and extraverted. Although these changes are more predominant in young adulthood (age 20—40), the research has demonstrated that personality traits can change at any age. So when someone tells you “that’s who I am,” don’t take it seriously. That may well be just who they want to be. Or that they believe that they can’t make those changes. Or that they’ve never given thought to making real changes, and certainly that they don’t know how to make the changes of importance....

9 "Rules" for Successful Job Search

Recently I was engaged by a senior exec who had worked in a narrow, consumer products industry for years. He’d lost his job because of a buy-out and strategy change. Significantly unaware of the career implications of the changing economy, he also had no awareness of either job search realities or skills. I doubt that is unusual. It means coaching  and development of job search competencies from ground zero are required.

What follows, then, are those ground zero “rules” for job search in the 21^st century. They reflect my observations and the wisdom of highly successful managers and executives who’ve worked in everything from start-ups to leading multi-national companies. These are people who’ve moved from corporation to corporation over the past 15 years with little pain. They reflect a highly knowledgeable understanding of the flattened and networked impact of the information economy upon jobs. The degree of consensus on these “rules” for managerial positions and above is near 100%.

A caveat: If you’re in your first five years of your career after graduation, two or three of the rules will be a bit difficult to ...